Trust in AI: Two talks and a symposium at the DGPs Congress 2024

Symposium (chair)

Navigating Trust in the Digital Realm: Trust in AI and Customer Relations.

Talk 1

Exploring the landscape of AI-based clinical decision support systems in mental healthcare: An analysis of patents and commercial products. Kleine, A.-K., Kokje, E., Cecil, J., Lermer, E., Hummelsberger, P., Heinrich, A., & Gaube, S.

Building on our patent review, we compared what is being patented with what is commercially available. The product analysis has since been published in Artificial Intelligence in Medicine ( summary).

Talk 2

The relationship between performance, trust, and the intention to use generative AI in academia.

How do researchers decide whether to rely on tools such as ChatGPT? This talk examined how the perceived performance of generative AI and trust in it shape researchers’ intentions to use it. Results from this line of research are now published in Computers in Human Behavior: Artificial Humans ( summary).

Contributions by the team

• Cecil, J., Kleine, A.-K., Lermer, E., & Gaube, S. Exploring attitudes and adoption intentions of AI-enabled technologies among mental health practitioners.
• Gaube, S., Biebl, I., Engelmann, M. K. M., Kleine, A.-K., & Lermer, E. Comparing preferences for skin cancer screening: A conjoint experiment.